Shipping policy

We carefully handcraft and pack each candle and crystal to ensure it reaches you safely. Orders are processed within 5-6 business days. Customised products may require additional time before dispatch.

We ship international through trusted courier partners. Once your order is shipped, you will receive a tracking number to follow your delivery.

Please ensure your address and contact details are correct at checkout. Delays caused by incorrect information or courier issues are beyond our control, but we’re always here to assist wherever possible.

Thank you for supporting handmade products!